Error: Document cannot be confidently separated

Error: Document cannot be confidently separated

Postby » Wed Jul 30, 2008 7:21 am


I am a new user of the KOFAX Capture 8.0 product. I am trying to simulate a batch condition with the following functions:
1. Scan
2. Recognise
3. Validate
4. Release
5. Quality Control

When I test the configuration by scanning a single image in a batch, I receive the following error during recognition:
"Document was not confidently seperated"

The seperation and Form Indentification for this batch has been set to Kofax Fixed Pages with only a single page set in the formtype.
Other setting that I have used is default.

Can you please let me know where I may be going wrong?

Thanks & regards,
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Joined: Wed Jul 30, 2008 7:07 am

Postby » Fri Aug 01, 2008 1:06 am

This is a sub forum on help with the forum itself, not on the Kofax products.
In your case you will get much better help here:
Good luck.
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