Swapping v7.5 dongles

Swapping v7.5 dongles

Postby mmfcookelbg » Tue May 04, 2010 7:49 am

We have two pcs (running xp sp3) that have individual licencing dongles. One has an expired demo licence while the other had a non expiring dongle with a few thousand licences left. This one was recently damaged in a fire in the main office. On tranfering the live dongle to the pc with the expired demo the message came back that the licence had expired. I assume that the dongle is tied to a particular machine. Is it possible to swap them at all as we need to send the undamaged pc with it's scanner and the unused licences back to the main office so people can resume scanning the post that comes in?

Thanks

Mike Cooke
Greenwich Council
UK
mmfcookelbg
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Re: Swapping v7.5 dongles

Postby rpapa » Tue May 04, 2010 4:34 pm

just run the license utility and activate.
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Re: Swapping v7.5 dongles

Postby mmfcookelbg » Tue May 11, 2010 1:10 am

Thanks for the reply. We ran the licence utility ok but we still have problems with VRS 4.1 which until the dongle change was working ok. The activate utility shows that we have no part no , serial number or licence code. I suspect the original details were with our support firm which went bust a year ago. Is the change of dongle responsible or is it because we installed SP3 recently. Any help appreciated.

Mike Cooke
Greenwicl Council
UK
mmfcookelbg
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