Invalid Pointer exeption on Export

Kofax Capture Export Release Scripts

Invalid Pointer exeption on Export

Postby jtcarm » Thu Jul 05, 2012 8:14 am

We are receiving the errors sporadically when exporting from Kofax Capture 9.0 to LiveLink. We are running the OpenText release script v8.1.

The error seems to be dependent on the computer and batch. We use the XML Import Connector to capture the files. The import files are in PDF format. The failed batch below consisted of six documents ranging in size from 1.4 to 5 meg and totaling 25.2 meg. There is one Kofax Document/Form/Page node for each PDF file and each XML file contains one Batch node. The XML Connector module is called from a .NET Windows app on FrameWork 3.5, though we have also tried running Batch Manager with the same result. The connector imports two separate XML files which create two Kofax batches of the same Batch Class. The batches are both released to the same LiveLink folder, i.e. the LiveLink folder is the PrimaryKey and each Page has the same PrimaryKey value in the IndexFields.

The export fails on two different workstations/users, one running XP Professional 3 gig and the other Win7 Professional 6 gig.

The XML files are attached. Any help would be much appreciated.

2012-06-29 16:46:17, 0x00000018, 0, 0x00000000, 0x00000000, 0x00000000, C:\Program Files\Kofax\Capture\Bin, Kofax Capture Export, JVRBA2, 9.00.1372, , 0, Script #1 (ABCDE-LEGACY-IMPORT) [CKfxException: 0x00000011 Invalid pointer File: Line: 0 Pkg : 0 Stat: 0x80004003, 0x00000000, 0x00000000], ,
2012-06-29 16:46:17, 0x00000018, 0, 0x00000000, 0x00000000, 0x00000000, C:\Program Files\Kofax\Capture\Bin, Kofax Capture Export, JVRBA2, 9.00.1372, , 0, Script #1 (ABCDE-LEGACY-IMPORT) [CKfxException: 0x00000011 Invalid pointer File: Line: 0 Pkg : 0 Stat: 0x80004003, 0x00000000, 0x00000000], ,
2012-06-29 16:46:18, 0x00000018, 0, 0x00000000, 0x00000000, 0x00000000, C:\Program Files\Kofax\Capture\Bin, Kofax Capture Export, JVRBA2, 9.00.1372, , 0, Script #1 (ABCDE-LEGACY-IMPORT) [CKfxException: 0x00000011 Invalid pointer File: Line: 0 Pkg : 0 Stat: 0x80004003, 0x00000000, 0x00000000], ,
2012-06-29 16:46:18, 0x00000018, 0, 0x00000000, 0x00000000, 0x00000000, C:\Program Files\Kofax\Capture\Bin, Kofax Capture Export, JVRBA2, 9.00.1372, , 0, Script #1 (ABCDE-LEGACY-IMPORT) [CKfxException: 0x00000011 Invalid pointer File: Line: 0 Pkg : 0 Stat: 0x80004003, 0x00000000, 0x00000000], ,
2012-06-29 16:46:19, 0x00000018, 0, 0x00000000, 0x00000000, 0x00000000, C:\Program Files\Kofax\Capture\Bin, Kofax Capture Export, JVRBA2, 9.00.1372, , 0, Script #1 (ABCDE-LEGACY-IMPORT) [CKfxException: 0x00000011 Invalid pointer File: Line: 0 Pkg : 0 Stat: 0x80004003, 0x00000000, 0x00000000], ,
2012-06-29 16:46:19, 0x00000018, 0, 0x00000000, 0x00000000, 0x00000000, C:\Program Files\Kofax\Capture\Bin, Kofax Capture Export, JVRBA2, 9.00.1372, , 0, Script #1 (ABCDE-LEGACY-IMPORT) [CKfxException: 0x00000011 Invalid pointer File: Line: 0 Pkg : 0 Stat: 0x80004003, 0x00000000, 0x00000000], ,
Attachments
SuccessfulExport.txt
(7.78 KiB) Downloaded 346 times
FailedExport.txt
(3.27 KiB) Downloaded 316 times
jtcarm
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Re: Invalid Pointer exeption on Export

Postby dkekesi » Thu Jul 05, 2012 10:24 am

Why do you ask a question on all forums, if you do not look at the answers? I answered the issue yesterday in the other forum. :evil:
Best Regards,

Daniel Kekesi
DocSoft Hungary
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Re: Invalid Pointer exeption on Export

Postby jtcarm » Fri Jul 06, 2012 8:48 am

OK, sorry, forgot about the earlier post. It appears the subscription did not work.

It was 2 forums, not all, and no need for the rude reply :evil:
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