No scanner available

No scanner available

Postby jim@dcainfo.com » Thu Oct 22, 2009 10:11 am

I have a B&H 3600 diectly connected to my laptop. The scanner is visible in the KSM, device manager, and I am able to scan in VCdemo. There is nothing in the scanner select list when I open up the evaluation copy of Kofax desktop. Any idea how I can get Kofax Desktop to see this scanner?
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Re: No scanner available

Postby JohnCox » Fri Oct 23, 2009 10:08 am

Jim, do you by chance have an ISIS driver configured for that scanner? If so, you might try installing its TWAIN driver. Then run Desktop again to see if it detects the scanner.
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