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KC 8.0 Import Connector - Email

PostPosted: Fri May 10, 2013 7:20 am
by jconnelly
I have configured the KC 8.0 Import Connector - email and have been testing with attached pdfs, Word and Excel documents. When I test with Word or Excel documents in the Quality Control module I see that they appear and can open it from within this module, however when I process the batch they end up showing as blank pages compared to the pdf attachment separates each page within the batch and are viewable.

Are Word, Excel documents attached to the email import not allowed within this connector or is there another setting that has to be configured within the Import Connector - email?

Re: KC 8.0 Import Connector - Email

PostPosted: Sun May 12, 2013 11:11 pm
by Hando Penu
Hi!

The section You are posting is not the best one fot that kind..
But about Your question -
You have to disable PDF generator for e-document files.
Code: Select all
<OCR_PDF_SkipProcessEDocs>1</OCR_PDF_SkipProcessEDocs>

had to be inserted to ACConfig.xml just before </ACConfig> tag

Hando