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KC Advanced reports installation

PostPosted: Thu Aug 30, 2012 10:35 pm
by PavanReddy
I am not able to find the file "Advanced_Reports_Report_Viewer.msi" in kofax server while installing advanced reports viewer.
Could any one please help me in locating this file

Re: KC Advanced reports installation

PostPosted: Thu Aug 30, 2012 10:51 pm
by Hando Penu
Hi!

It is separate product and download. If You have the license for it, then it should be available from Kofax delivery site. if it is not there, contact Your Kofax office.

Hando

Re: KC Advanced reports installation

PostPosted: Thu Aug 30, 2012 11:05 pm
by PavanReddy
Hando Penu wrote:Hi!

It is separate product and download. If You have the license for it, then it should be available from Kofax delivery site. if it is not there, contact Your Kofax office.

Hando


Hi Hando,

I have already downloaded and installed all the components. I got struck while installing the last component - Viewer.

Re: KC Advanced reports installation

PostPosted: Fri Aug 31, 2012 4:26 am
by Hando Penu
Hi!

If You are installing it to server, then it may not work. I remember, that some Crystal Reports commponents that are required for viewer do not install on server operating systems due licensing issues. You have to install them on workstations. Check, is this the issue?

Hando