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SB2.1 Fix: "Encountered 'Element' with name 'DeviceProfile"

PostPosted: Thu Jul 03, 2014 11:29 pm
After update KFS 4.0.1.#### with Fix Pack 13 (KFS Version it could be, you get an error if you try to open the device profiles or you want to change something in the shortcuts.

You get this error message:
ERROR [34] Kofax.KFS.WCF.ErrorHelper - System.Runtime.Serialization.SerializationException: Error in line 2 position 2. Expecting element 'ProfileOptionsXml' from namespace ''.. Encountered 'Element' with name 'DeviceProfileOptions', namespace ''.

This problem could be solved by deleting a value in the KFS SQL database.
    Please open the MS SQL Server Management Studio
    Select the Kofaxdemo Server
    Open the KFS40 Database
    Go to the Table dbo.PROFILE
    Select the value from line MFP Simulator and column Profileoptions and delete this value
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