Kofax capture Tempimages path error

Kofax capture Tempimages path error

Postby stanhi » Thu Mar 23, 2017 9:53 am

we are getting the following error message: PDF Generator: \\dotcmskxcsp\Kofax Tempimages\00000f.PDF\58D1BC65.pdf contains invalid path.
Does anyone know why and how to resolve this error? It appears this is only happening with imported PDF files.
Scanned documents seem to go thru fine.
dotcmskxcsp is our Kofax server, as noted the error is occurring in the PDF Generator, Kofax Capture 10,
stanhi
Participant
 
Posts: 50
Joined: Thu Feb 28, 2008 12:53 pm
Location: Honolulu, HI

Re: Kofax capture Tempimages path error

Postby stanhi » Thu Mar 23, 2017 1:21 pm

We resolved our problem. It does not appear it was a Kofax problem but we aren't sure.
Previously, the same setup processed correctly, the only change I made was to change the Kofax Tempimages folder
shared to all USERS read and write from read.
Previously the same users were able to complete the processing so adding Users shouldn't have made a difference.
This one is a mystery.
stanhi
Participant
 
Posts: 50
Joined: Thu Feb 28, 2008 12:53 pm
Location: Honolulu, HI


Return to Kofax Capture General Discussion

Who is online

Users browsing this forum: Google [Bot] and 7 guests