Server VRS upgrade from 4.2 to 4.5

Server VRS upgrade from 4.2 to 4.5

Postby lcantrell » Wed Apr 03, 2013 12:33 pm

I need some information! I was wondering if anyone has upgraded VRS on their server with 8.0?

A little backround--- I have a batch class that is separating documents using a form ID and it works fine in my development environment, but on the production server some documents are not separating. I've compared everything between the two environments and they are the same except for the version of VRS. In my development environment I have VRS 4.5 and on my production server I have VRS 4.2.

If anyone has some info, I would appreciate it.

Thanks in advance.
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Re: Server VRS upgrade from 4.2 to 4.5

Postby russell@centuryc.com » Fri Apr 05, 2013 11:14 am

I can't say as I've ever had a problem with running a later version of VRS with Capture.

However, having worked with VRS 4.2 and 4.5, I think there's something else that's being overlooked that's the cause of the problem. Most likely the failed documents are somehow "out of spec" and causing the form ID to fail.
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Re: Server VRS upgrade from 4.2 to 4.5

Postby lcantrell » Fri Apr 05, 2013 12:12 pm

Russell,

That was my first assumption. But not true. This appears to be a difference in the two processing environments. Again, the only difference I can find is the version of VRS on the server and my development environment.

Thanks.
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Re: Server VRS upgrade from 4.2 to 4.5

Postby russell@centuryc.com » Fri Apr 05, 2013 12:16 pm

It's worth trying. But if you still have a problem, you'll need a new theory. ;)

I know that "dance" all too well.

What is your Form ID anyway? OCR? Barcode? Kofax Separator Sheet?
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Re: Server VRS upgrade from 4.2 to 4.5

Postby lcantrell » Mon Apr 08, 2013 6:17 am

I'm using a FormID to do the separation.
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Re: Server VRS upgrade from 4.2 to 4.5

Postby russell@centuryc.com » Mon Apr 08, 2013 12:17 pm

But what is the FormID itself based on? How is Kofax identifying the Form type?
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