KIC Emails and blank page

Ascent Collection Server

KIC Emails and blank page

Postby MMIDMIS » Mon Aug 13, 2012 11:40 am

I have set up my KIC to enable the STMP Email import.

The email without attachments imports just fine and I see just a 1 page document in Validation.

However when the export occurs to the repository I get two documents - one of the email and one blank page as a separate document. Both documents have the same validation.

Has anyone seen this anomoly?
MMIDMIS
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Re: KIC Emails and blank page

Postby MMIDMIS » Mon Aug 13, 2012 1:34 pm

Figured it out.

We had PDF conversion set in KIC and but also had PDF as a service prior to Export.

Cant have both it appears.
MMIDMIS
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