Indicius Upgrade and TIF image formats

Indicius Upgrade and TIF image formats

Postby » Tue Sep 23, 2008 4:04 am

We've just upgraded from v4 to v6 with no major issues.

However, when opening pre-existing idf files in Definer, this error is received:

"Unsupported bit depth (4) when reading image file (PATH\####.tif)"

So......I've used PaintshopPro to up the colour depth to 256 colours and replaced the original image. I don't get the error any more and the existing registration boxes show but the image itself is practically black. The difference between black text and white background is almost impossible to discern. I am saving as RGB with Packbit compression which is what we used previously.

Has anyone seen this before?

Posts: 9
Joined: Tue Sep 23, 2008 3:55 am

Postby » Thu Oct 02, 2008 12:45 am

Hi Neil,

This sounds like a support issue - can you please ensure you've sent these details to your support representative?

Stephen Bottomley
Senior Product Specialist
Tel: +44 (0)1223 226012
Posts: 675
Joined: Mon Jul 11, 2005 8:31 am
Location: Cambridge

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