Problem when installing indicius 5.5.1 version

Problem when installing indicius 5.5.1 version

Postby chandv78 » Mon Jun 16, 2008 8:26 am

Hi Support,

I am unable to install the indicius neurascript software version 5.5.1

Issues in NeuraScript Ver 5.5.1 Installation (Dongle Version)

Issues faced in installing the IKey driver

IKey Driver installation


it is asking Please insert an ikey security token to complete this installation

While installing indicius i am getting an error message stating

details of kofax ascent installation cannot be found in registry please install kofax ascent before running the this installation again

[Registry Key Required:HKEY_LOCAL_MACHINE\Software\Kofax ImageProducts\Ascent\Capture\2.0\Exepath]

It is a fresh machine and i tried to fresh installation but it did not work

I tried by installing lower version 4.1.2 and then uninstall ed the lower version and tried to to install 5.5.1 but hit with the issue

Need your favour ASAP

Thanks

Chandru V



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chandv78
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Postby stephen.bottomley@kofax.com » Mon Jun 16, 2008 8:31 am

Hi Chandru,

This forum is not for technical support requests, it is for general discussion of the INDICIUS software.

If you want to log a support case, please contact your normal support representative.

Thanks,
Stephen Bottomley
Senior Product Specialist
Tel: +44 (0)1223 226012
stephen.bottomley@kofax.com
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