Installing release script for filenet 4.5 - error

Installing release script for filenet 4.5 - error

Postby dr » Fri Oct 21, 2011 8:54 am


I'm trying to install the release script, but it give the error:

error 1721. There is a problem with this installer package.
A program required for this install to complete could not be run.
Contact your support personnel or package vendor.

Any one has this error before?

Thank any way.

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Re: Installing release script for filenet 4.5 - error

Postby Warpfield » Tue Nov 08, 2011 9:15 am

This error is addressed in knowledgebase article QAID# 13650 ... QAID=13650

Just an FYI, the older FileNet 4.0 & 4.5 Export Connectors performed their function using the DIME SOAP protocol which required .Net Framework 1.1 and WSE 2.0. Microsoft, in its infinite wisdom, decided to not support DIME anymore in their release of WSE 3.0.

The latest FileNet 5.0 Export Connector released this year, supports FileNet versions 4.0, 4.5 & 5.0. Also, this Connector uses the newer, (and supported), MTOM SOAP protocol. The Connector was compiled using .Net Framework 3.5 SP1, (See the Release Notes for system requirements).
If they are going to hate you anyway for what you do, then you might as well put forth your best effort.
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Re: Installing release script for filenet 4.5 - error

Postby dilipnikam » Fri Dec 20, 2013 5:27 am

I also face this same forblem when trying to install/Repair/Uninstall the Kofax Sharepoint export connector 8.0 on my windows 2008 R2 Server

Then i have use the microsoft tool (MicrosoftFixit.ProgramInstallUninstall.MATSKB.Run.exe) from below URL to uninstall the product. And this will resolve my problem.

Just try it. May be it will work for you... :D
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