Still researching this...
Found a link on the Bowe Bell & Howell website about common VRS error messages: http://www.bbhscanners.com/support/8000 ... rrors.html
It does have one under the list of ImageControl error codes that says this:
Device is not reserved. Reserve the device and try again.
How exactly do you reserve a device? And why would this happen on one setup and not another when they are basically the same.
I haven't found anything with the other error message yet.